E-Commerce Platform Due Diligence
The Challenge
Regulatory Compliance of IT Sector, Tax confusion, Data Protection, and payment system integration.
The Outcome
- Restructured data privacy and consumer protection framework, aligning internal policies with national e-commerce and data protection regulations.
- Redesigned logistics workflows and service-level agreements with delivery partners to ensure timely and traceable order fulfillment.
- Negotiated revised payment gateway terms to integrate secure, multi-channel payment options and reduce transaction failures and reversals.
- Implemented automated dispute resolution and grievance redress mechanisms, enhancing customer satisfaction and legal defensibility.
- Strengthened compliance reporting and audit readiness by deploying internal controls and periodic legal reviews to ensure adherence to evolving digital commerce laws.
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